Privacy Policy 

Last updated: 05/10/2026 

SETLA LTD t/a Aston Mayfair respects your privacy and is committed to protecting your personal data. 

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, www.astonmayfair.com, contact us, or use our structural engineering services. 

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

1. Who We Are 

 SETLA LTD t/a Aston Mayfair is a structural engineering consultancy providing structural engineering, design, inspection and related professional services. 

Business name: SETLA LTD t/a Aston Mayfair 
Registered address: 167-169 GREAT PORTLAND STREET LONDON W1W 5PF 
Email: info@astonmayfair.com  
Telephone: 020 7965 7352 
Company registration number: 13612424 

For the purposes of data protection legislation, SETLA LTD t/a Aston Mayfair is the data controller responsible for your personal data. 

2. Personal Data We Collect 

Depending on how you interact with us, we may collect the following information: 

Your name and contact details, such as email address, telephone number and postal address. 

Information about your property or project, including project address, property type, drawings, photographs and structural information. 

Details contained in enquiries or correspondence you send to us. 

Information required to prepare quotations, proposals, calculations, drawings, reports and other engineering documentation. 

Information relating to appointments, projects, invoices and payments. 

Technical information about your visit to our website, including IP address, browser type, device information and pages visited. 

Information collected through cookies and similar technologies, where applicable. 

Please do not send sensitive personal information through our website unless it is necessary for us to provide our services. 

3. How We Collect Your Information 

We may collect personal information: 

When you complete a contact or enquiry form on our website. 

When you email or telephone us. 

When you request a quotation or consultation. 

When you instruct us to provide structural engineering services. 

When you provide information relating to a property or construction project. 

When you communicate with us during an existing project. 

Automatically through cookies, analytics and similar technologies when you use our website. 

4. How We Use Your Personal Data 

We may use your personal information to: 

Respond to enquiries and requests. 

Provide quotations and proposals. 

Provide structural engineering and consultancy services. 

Arrange site visits, inspections and meetings. 

Prepare structural calculations, drawings, reports and other project documentation. 

Communicate with you about your project. 

Manage contracts, invoices and payments. 

Maintain our business records. 

Meet legal, regulatory and professional obligations. 

Protect the security of our website, systems and business. 

Improve our website and services. 

Send marketing communications where we have a lawful basis to do so and, where required, you have provided your consent. 

We will only use your personal data where we have a lawful basis for doing so. 

5. Lawful Basis for Processing 

Depending on the circumstances, we may process your personal data on one or more of the following legal bases: 

Contract: Where processing is necessary to provide services you have requested or to take steps before entering into a contract with you. 

Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and interests. 

Legal obligation: Where we are required to process or retain information to comply with a legal or regulatory requirement. 

Consent: Where you have given us permission to process your information for a specific purpose, such as certain marketing or non-essential cookies. 

Where we rely on consent, you can withdraw that consent at any time. 

6. Sharing Your Personal Data 

We do not sell or rent your personal data. 

We may share relevant information with third parties where this is necessary to operate our business or provide our services. These may include: 

Architects, contractors, builders and other construction professionals involved in your project. 

Building control bodies, planning authorities or other relevant authorities where necessary. 

Professional advisers, such as accountants, solicitors and insurers. 

IT, website hosting, cloud storage and software providers. 

Payment service providers where applicable. 

Professional or regulatory bodies where required. 

Law enforcement or government authorities where we are legally required to do so. 

We only share information that is reasonably necessary for the relevant purpose. 

7. How Long We Keep Your Data 

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected. 

Project information, correspondence, calculations, drawings, reports and other professional records may be retained for an appropriate period to meet contractual, professional, insurance, legal and regulatory requirements. 

The length of time we retain information will depend on the type of information and the reason it was collected. 

When personal data is no longer required, we will securely delete or anonymise it where reasonably practicable. 

8. Data Security 

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure. 

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should therefore take care when sending information to us electronically. 

9. Cookies 

Our website may use cookies and similar technologies. 

Cookies are small text files stored on your device that can help a website function properly, remember preferences and understand how visitors use the website. 

We may use: 

Essential cookies, which are necessary for the operation of the website. 

Analytics cookies, which help us understand website usage and improve the site. 

Preference or functionality cookies, where applicable. 

Marketing cookies, where applicable and where permitted. 

Where required by law, we will ask for your consent before placing non-essential cookies on your device. 

You can manage or disable cookies through your browser settings and, where applicable, through our website's cookie settings. 

10. Third-Party Services 

Our website may use third-party services, such as website hosting, analytics, maps, embedded content, contact forms or security services. 

These providers may process certain technical or personal information in accordance with their own privacy policies. 

Where third parties process personal data on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place. 

11. International Transfers 

Some service providers we use may process personal data outside the United Kingdom. 

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation. 

12. Your Data Protection Rights 

Under UK data protection law, you may have rights including: 

The right to request access to personal data we hold about you. 

The right to request correction of inaccurate or incomplete information. 

The right to request deletion of your personal data in certain circumstances. 

The right to request restriction of processing in certain circumstances. 

The right to object to certain processing. 

The right to data portability in certain circumstances. 

The right to withdraw consent where we rely on consent as our lawful basis. 

These rights are subject to certain legal exceptions and may not apply in every circumstance. 

To exercise any of these rights, please contact us using the details provided below. 

13. Marketing 

We may occasionally contact you with information about our services where we have a lawful basis to do so. 

You can ask us to stop sending marketing communications at any time by contacting us or, where available, using the unsubscribe option included in the communication. 

We will not sell your contact details to third parties for marketing purposes. 

14. Children's Privacy 

Our website and services are not specifically directed at children. 

We do not knowingly collect personal data from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action. 

15. Links to Other Websites 

Our website may contain links to other websites. 

We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any website you visit through an external link. 

16. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices. 

The latest version will be published on this page with the date of the most recent update shown at the top. 

17. Contact Us 

If you have questions about this Privacy Policy or how we process your personal data, please contact us: 

SETLA LTD t/a Aston Mayfair 
167-169 GREAT PORTLAND STREET LONDON W1W 5PF 
Email: info@astonmayfair.com  
Telephone: 020 79657352 

18. Complaints 

If you are unhappy with how we have handled your personal data, please contact us first so that we can try to resolve your concern. 

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection. 

You can find information about making a complaint on the ICO's website. 

ICO website: https://ico.org.uk/